Getting started
Here is exactly what
happens next.
No waiting around, no vague timelines. From the moment you sign up, here is what you can expect and when.
Welcome email + portal access
A client portal account is created automatically the moment your payment goes through, with a temporary password emailed to you. Graham then follows up personally within a few business hours with a short access-request list and to schedule your 30-minute onboarding call at a time that suits you.
- Client portal account auto-created with login details
- Personal welcome email from Graham within business hours
- Onboarding call scheduled directly with you
- Access request list sent - GA4, Search Console, GBP
Onboarding call
A 30-minute call with Graham to go through your business, your goals, your current website situation, and your competitors. This shapes the entire strategy - so the more you share, the better.
- Your target customers and service areas
- Existing keyword rankings and traffic (if any)
- Competitors you want to beat
- Business goals and what success looks like to you
Full onboarding audit
Graham conducts a complete review of your site and online presence. This is the foundation everything else is built on.
- GA4 and Search Console data review
- Full technical crawl (errors, speed, mobile, schema)
- On-page SEO audit across all key pages
- Google Business Profile review
- Keyword research and gap analysis
- Competitor benchmarking
90-day action plan delivered
You receive a written action plan - plain English, no jargon. It shows exactly what will be worked on in the first 90 days, in priority order, and why.
- Prioritised list of technical fixes
- On-page optimisation targets
- Content and keyword plan
- Local SEO and GBP actions
- Link building targets (where applicable)
Implementation begins
Work starts immediately on the highest-impact items from the action plan. Technical fixes go first - they unlock everything else.
- Technical issues resolved directly (no developer middleman)
- Key pages optimised for target keywords
- Google Business Profile updated and optimised
- Citation audit and clean-up begins
Monthly report + ongoing work
At the end of every month you receive a plain-English report. No confusing dashboards - just what moved, why, and what is next.
- Keyword ranking changes (gains and any drops)
- Organic traffic and enquiry trends
- Google Business Profile performance
- Work completed that month
- Priority actions for the month ahead
What we need from you
Four accesses.
That is all.
We keep access requests minimal and clear. Here is what we need, why we need it, and how to grant it.
Google Analytics 4
Editor accessTo read traffic data, conversions, and user behaviour. We never change your tracking setup without telling you.
How: Admin → Property access management → Add users → grant Editor
Google Search Console
Full accessTo see keyword rankings, crawl errors, indexing issues, and manual actions.
How: Settings → Users and permissions → Add user → grant Full
Google Business Profile
Manager accessTo optimise your listing, post updates, respond to reviews, and monitor local performance.
How: GBP dashboard → Users → Invite → select Manager role
Website / CMS access
Admin or EditorOnly needed if technical fixes require direct edits. We will always tell you what we are doing and why.
How: WordPress: Users → Add New. Other platforms: user management section.
What you receive
Everything you need.
Nothing you don't.
Clear deliverables, direct communication. No account managers, no ticketing systems.
Welcome email + portal access
Auto-created client portal account and a personal email from Graham within a few business hours of signing up.
Onboarding audit
Full written review of your site, delivered within 14 days of you sharing Google Search Console + Analytics access. (The standalone £299 audit is 48 hours - this is the deeper retainer onboarding audit.)
90-day action plan
Prioritised written plan of exactly what will be worked on and why.
Monthly report
Plain-English PDF every month - rankings, traffic, GBP, and what is next. Also surfaced live in your portal under Recent Updates.
Client portal
Live view of active tasks, backlinks built, latest metrics, payment history, and one-click subscription cancel.
Direct contact with Graham
Email, phone, or WhatsApp Graham directly from your portal. No account managers, no ticketing system.
No lock-in. All plans are monthly rolling. Cancel with 30 days written notice at any time. We keep clients through results, not contracts.
Ready to start?
Try a standalone audit first.
Not sure if a monthly retainer is right for your business? Start with our £299 standalone audit. Graham will review your site and tell you honestly what the opportunity looks like, delivered in 48 hours, no obligation to continue.