Privacy Policy

1. Overview

GM SEO Services ("we", "us", "our") provides SEO consultancy services to Scottish and UK businesses. This policy explains how we collect, use, and safeguard personal data belonging to our clients, prospects, and website visitors.

2. Data We Collect

• Contact data: name, email address, phone number, and business details submitted via contact or audit request forms.
• Client data: website URLs, business information, and SEO performance data shared during active engagements.
• Usage data: analytics data via Google Analytics 4, including device type, browser and pages visited. Names, email addresses and enquiry message contents are not sent to Google Analytics.
• Communications: email and message exchanges related to enquiries and project work.

3. How We Use Data

Personal data is processed to respond to enquiries, deliver SEO services, provide reports and recommendations, and maintain our business relationship. We do not use your data for any purpose beyond the service you have engaged us for.

4. Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties for marketing purposes. Data may be passed to trusted service providers (such as email hosting) strictly to deliver our services. We may disclose data where legally required to do so.

5. Data Retention

Contact form submissions and enquiry data are retained for up to 24 months. Client engagement data is retained for the duration of the relationship plus 3 years thereafter. You may request deletion at any time.

6. Your Rights

Under UK GDPR, you have the right to access, correct, export, or request deletion of your personal data. To exercise any of these rights, email contact@gm-seo-services.com. We will respond within 30 days.

7. Cookies

This website uses Google Analytics 4 to understand how visitors use the site. GA4 uses cookies to distinguish visitors. You can accept or decline analytics cookies in the site banner. You can also use your browser settings or the Google Analytics opt-out browser add-on.

8. Security

This website is served over HTTPS. Contact enquiries include the details you supply, the requested service, first landing-page path, referral source and campaign label where available. These are held in a first-party session and private enquiry record to respond and measure lead quality. Names, email addresses and message contents are not sent to Google Analytics. Contact form data is transmitted securely and handled only by Graham McCann. We do not store payment card data.

9. Contact

If you have privacy questions or concerns, contact us at contact@gm-seo-services.com.